Clients awaiting the release of their e-Passports are advised of the following:

1. The processing period for the e-Passports, which are all printed in Manila, is more than 1 month;

2. Passport applications filed at the Embassy on the same date may be processed by DFA-OCA on a staggered basis.

Therefore, some of the e-Passports may be released at a later date.

3. The new e-Passports normally arrive every Thursday of the week.

The Consular Section then updates its database by recording the names and electronically scanning the individual e-Passports received by the Embassy.

4. To inform members of the Filipino Community that their e-Passports are available, the Consular Section of the Philippine Embassy does the following:

a. Sends out text messages to the concerned applicants;

b. Posts the list of available e-Passports at the following:

• Philippine Embassy website (www.philippineembassybrunei.net);

• PinoyBrunei website (www.pinoybrunei.com); and

• Billboard of the Consular Section.

The e-Passports are released either to the applicants themselves or to their authorized representatives.

The old passport must be brought along for cancellation before the new e-Passport is released.

To avoid any inconvenience, clients are advised to call the Consular Section through telephone numbers 223-8845 and 222-0781 before proceeding to the Philippine Embassy to claim their e-Passports.